By Debbiemuse
Leading Nigerian fintech company OPay has dismissed as false a notice that spread rapidly across social media and messaging platforms over the weekend, claiming that the company would suspend all operations from September 1, 2026.
The fabricated notice, designed to resemble an official communication from OPay Digital Services Limited, told customers that the company would embark on a “long indefinite break” and would no longer attend to transactions or account-related services until further notice. It further urged customers to withdraw their funds immediately to avoid inconvenience, a directive that reportedly caused panic among some depositors before the company’s clarification.
In a statement published across its verified social media platforms and titled “This is FALSE,” OPay assured customers that it remains fully operational and has no plans to cease services. The company said it is “here” and “going nowhere,” urging the public to disregard the misleading message and rely only on its official channels for updates.
Beyond denying the claim’s substance, OPay used the moment to teach its audience how to spot fraudulent communications bearing its name. The company pointed to several inconsistencies in the viral post: the logo used did not match its current official branding, the brand name was misspelt, the layout departed from OPay’s standard design template, and the content itself contradicted the company’s actual operating status.
In a follow-up post, OPay displayed its authentic logo, correct spelling, and brand colour side by side, describing them as the only accurate representations of the company, and encouraged customers to compare any future notices against these before believing or sharing them.
This is not the first time OPay has had to respond to circulating falsehoods about its stability. In March 2026, the company clarified that reports of its offices being shut over tax matters actually stemmed from an industry-wide directive on the display of statutory charges, not an actual closure.
A similar scare in 2024 falsely claimed OPay was exiting Nigeria altogether; fact-checkers later confirmed it to be untrue, while another wave of speculation resurfaced in November 2025 and again required the company to reassure users that their funds and accounts were safe.
The recurrence of these rumours points to a broader pattern of misinformation targeting financial technology platforms in Nigeria, where public trust in digital banking is still maturing, and panic can spread quickly once fear about access to funds takes hold.
For now, OPay has reiterated that its services remain fully accessible and has called on the public to verify any information about its operations solely through its confirmed social media pages before acting on it or sharing it further.
